Terms & Conditions

REFUNDS POLICY

Please choose carefully because we do not provide a refund if you have changed your mind about a particular purchase. Also our minimum order value is $50.00 if you are not in an area where you can pick-up your order.

If goods are proven faulty, we will provide a replacement free of charge under the Consumer Guarantees Act. However, while customers need to pay shipping costs when returning the goods, we will discuss the return and payment of shipping costs for return after we discuss the problem with you.

 

DISPATCH & DELIVERIES POLICY

We will endeavour to despatch all goods within 2 to 3 days of receipt of your order unless there is some delay. Customers will always be immediately advised of this delay and given the opportunity to discuss the situation.

Otherwise, the customer should be aware of the expected approximate time of arrival of any order. Customers should not at any time try to change their mind by refusing to accept delivery as they will not be refunded.

 

PRIVACY

Safe And Protected

All payments are processed by Podium which has a very trusted and secure platform. We do not store or have access to any of your credit or debit card details or passwords. Payments are 100% screened through and processed by the bank and by Podium’s own security system. Although our online website business has recently been launched Adorama Lighting has been trading commercially for the past 10 years.

Safe And Secure Accounts

We use every means available to protect your sensitive information – that’s why when you initially order from us, you will need to register as a customer by opening an account. Your internet Ordering and Security is of utmost concern to us. Using Podium gives us that added form of security that we all strive to have.

Multiple Payment Methods

You will receive a text or email link to enter your credit card information on our site. You can also pay by mail or post your order to us. Payment by cheque or bank deposit are also acceptable forms of payment.

Links to Other Third-Party Services

Our services might contain some links to our websites or services which are not owned or controlled by Adorama Lighting. As a consequence, Adorama Lighting holds no responsibility or control over privacy policies or practices of any third-party websites or services.

You further acknowledge and agree that Adorama Lighting shall not be liable or responsible directly or indirectly for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content goods or services available on or through any such web sites or services.

Changes

We reserve the right to make changes to these terms and conditions after giving thirty (30) days notice.  What constitutes a material change will be defined at our own discretion.

Contact

If you have any questions about our Terms and Conditions please contact us contact us.